How We Handle Your Data
When local law permits access in your area, we use this policy for the details you share when you open an account, confirm a payment, or contact support. We keep sign-up fields, device and browser logs, cookie data, and transaction references from DANA, OVO, GoPay, and
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QRIS so we can match requests and keep records accurate. If you access from mobile or desktop, the same record rules apply, and only staff handling the case can see the file. We do not hold data longer than needed for account work, dispute handling, misuse
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checks, and legal duties that apply to us. If you spot an error in your name, phone number, or email, send the change request from the account email and we will check it against our records before making any update.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.